We are investigating reported issues with Microsoft Outlook having problems handling mail from our IMAP server. The issue can result in failures to update folders and even the deletion of some email.
Until the issue is resolved, please use a different email client (Thunderbird or Apple Mail or pine, for example) or our webmail client (SquirrelMail). There is a second, unsupported, webmail client, roundcube, which some people prefer (especially on mobile devices).