IT Status (Dept of Mathematics, U of Toronto)
We are investigating reported issues with Microsoft Outlook having problems handling mail from our IMAP server. The issue can result in failures to update folders and even the deletion of some email.
Until the issue is resolved, please use a different email client (Thunderbird or Apple Mail or pine, for example) or our webmail client (SquirrelMail). There is a second, unsupported, webmail client, roundcube, which some people prefer (especially on mobile devices).
sphere has already been updated.
coxeter will be updated starting at 4:15pm and should be back up by 4:45pm.
The departmental servers coxeter and sphere will have software updates applied on Wednesday afternoon, October 11, 2017 which will require rebooting (the servers will be unavailable starting at 4:15pm). Since some updates will be applied while the servers are still up there may be some temporary issues with some software. We hope that any such issues will be minor and by doing most of the upgrading before bringing systems down the shorter downtime will be worth the potential minor problems. Please restart any programs if you observe problems during the upgrades (and please let us know at requests@math.toronto.edu, so we can investigate). We expect the systems to be back up by 4:45pm.
The University now has a UTSend service for sharing files between users. This can be used to share files with users at UofT and also with outside users.
Important things to know:
For more information see their help page.
We are planning to retire our share.math.toronto.edu server now that there is a University-supported service.
The UofT securitymatters.utoronto.ca website has more information about phishing as well as general data/email security suggestions. Please see what they have to say about phishing.
This is a reminder to be very careful to avoid email fraud, in particular phishing attacks. These days spammers can target individuals much more easily and deliver emails which seem to come from trusted sources and may use your personal name (including nicknames). They usually send you to a webpage that asks for passwords for email and/or bank accounts.
Please see the UofT webpage about this at Avoiding Email Fraud.
As usual, if you have any questions please send email to requests@math.toronto.edu.
coxeter and sphere appear to be working fine after the updates this afternoon.
We have been told that some people are experiencing connection problems in 215 Huron. Please send detailed email to:
if you are having such problems. A problem description which is specific and reproducible, such as:
Whenever I use Firefox and I visit the site http://www.math.toronto.edu/~alfonso/137/137.html it takes at least 5 seconds to load.
is necessary for us to track down any issues.
The departmental servers coxeter and sphere will have software updates applied on Wednesday afternoon, September 27, 2017 which will require rebooting (the servers will be unavailable starting at 4:15pm). Since some updates will be applied while the servers are still up there may be some temporary issues with some software. We hope that any such issues will be minor and by doing most of the upgrading before bringing systems down the shorter downtime will be worth the potential minor problems. Please restart any programs if you observe problems during the upgrades (and please let us know at requests@math.toronto.edu, so we can investigate). We expect the systems to be back up by 5:00pm.
